AI Voice Agents for Home Security Campaigns
Home security prospects want to know what it costs and who is installing it — questions the fronter layer should not answer. iGents pre-qualify need, property context and ownership, then transfer live to the human team that quotes and schedules.
- Needs pre-qualification against your client's criteria
- Property type and ownership confirmed before transfer
- No monitoring, installation or equipment performance claims
- Quoting and scheduling stay with your human team
3–5 day trial · No credit card · ~15-minute deployment
Scope on this campaign
- iGents handle
- Approved opener, needs and property screening, configured objection responses, disposition, transfer trigger.
- Your human team handles
- Quoting, equipment and monitoring discussion, installation and scheduling.
Scope
A short qualification pass with a hard boundary
This campaign rewards speed and restraint. The prospect either has a reason to consider a security offer and can authorise it, or they do not — and the conversation should reach that answer quickly without drifting into product territory.
iGents establish need and authority, record what was said, and transfer or disposition. Nothing on the fronter layer describes what equipment does, how monitoring works, or when an installer could attend.
Qualification
What is established before transfer
Criteria are client-defined. The screening applies them in your order on every connected call.
Need signal
Whether there is a stated reason to consider the offer, in the terms your client's criteria define.
- Recorded, not interpreted
- No pressure framing
Property and ownership
Property type and whether the person on the line can authorise a security installation.
- Owner / decision-maker check
- Renters dispositioned cleanly
Contact readiness
Whether the prospect is willing to speak to your human team now or wants a callback.
- Callback intent recorded
- Transfer threshold set by you
Objections
Keeping product questions off the fronter layer
Almost every home security objection is a product question in disguise. Configured responses acknowledge it, restate the next step in your approved wording, and transfer or disposition. iGents never describe monitoring, response or installation capability.
- Equipment and monitoring questions routed to the human team
- Price questions never answered on the fronter layer
- "Already have a system" recorded as a distinct outcome
- Unresolved objections categorised for script revision
Reporting
Every outcome dispositioned
Outcome codes are aligned to what your buyer reports on. The structure below is illustrative; final codes mirror your existing configuration.
| Outcome | What it tells your ops team |
|---|---|
| Transferred | Needs and authority criteria met; live handoff to your human team |
| Qualified — callback | Fit confirmed, prospect asked to be contacted later |
| DNQ — not owner | Caller cannot authorise an installation at the property |
| Existing system | Recorded as a distinct outcome for list hygiene |
| Objection — unresolved | Categorised for revision of the approved response library |
| No contact | Voicemail, no answer or invalid number |
FAQ
Home Security campaign questions
Do iGents provide or describe monitoring?
No. iGents are an outbound fronter layer. They make no monitoring, response or installation claims of any kind.
Can iGents schedule an installation?
No. Scheduling and quoting are handled by your human team after the live transfer.
What happens with renters?
They are dispositioned under a distinct reason where your criteria require an owner, so the list stays clean.
Who defines the need criteria?
Your client, configured by your ops team. iGents apply them without variation.
Put home security pre-qualification on iGents
WhatsApp the team to scope it, or send your client's criteria through the trial form.
WhatsApp consultation for a direct scoping conversation, or send campaign details through the trial form.