AI Voice Agents for Home Improvement Campaigns
Home improvement transfers fail on project fit far more often than on interest. iGents qualify project type, ownership and the budget range your client defines, then transfer live to the human closer who discusses scope, pricing and scheduling.
- Project type and ownership confirmed before any transfer
- Budget range captured as a client-defined field, not a credit decision
- iGents do not make financing decisions or book appointments
- Scope, quoting and scheduling stay with your human closer
3–5 day trial · No credit card · ~15-minute deployment
Scope on this campaign
- iGents handle
- Approved opener, project and ownership screening, budget-range capture, configured objection responses, disposition, transfer trigger.
- Your human team handles
- Scope discussion, quoting, financing conversations and scheduling.
Scope
Fit is the whole job of the fronter layer here
A closer's time is the expensive resource on a home improvement campaign. Most wasted transfers come from three things: the prospect is a renter, the project is not one your client services, or the budget is nowhere near the job. All three are answerable in the first ninety seconds.
iGents ask those questions on every connected call, in your order, and record the answers. Calls that do not meet the configured threshold are dispositioned with the reason instead of being sent through to burn a closer slot.
Qualification
The qualification pass
Fields are defined by your client's service area and job profile.
Project type
Whether the work described falls inside the job types your client actually services.
- Client-defined job list
- Out-of-scope dispositioned
Ownership and authority
Whether the person on the line can authorise work on the property.
- Owner / decision-maker check
- Recorded per call
Budget range
A client-defined range question, recorded as an answer. iGents make no financing or credit judgement.
- No lending decisions
- No approval implied
Objections
Objection handling before the closer
Pushback is usually price uncertainty, timing, or wanting multiple quotes. Configured responses acknowledge and either move toward a transfer or record a clean outcome. iGents do not quote, do not promise a price and do not confirm an appointment.
- Price questions routed to your human closer
- Timing objections recorded as callback intent
- "Getting other quotes" recorded as a distinct outcome
- Unresolved objections categorised for script revision
Reporting
Every outcome dispositioned
Outcome codes are aligned to what your buyer reports on. The structure below is illustrative; final codes mirror your existing configuration.
| Outcome | What it tells your ops team |
|---|---|
| Transferred | Project, ownership and budget criteria met; live handoff to a human closer |
| Qualified — callback | Fit confirmed, prospect asked to be contacted later |
| DNQ — project type | Work requested is outside your client's service profile |
| DNQ — not owner | Caller cannot authorise work on the property |
| DNQ — budget range | Recorded budget range sits outside the configured threshold |
| No contact | Voicemail, no answer or invalid number |
FAQ
Home Improvement campaign questions
Do iGents book appointments?
No. iGents qualify and transfer live. Appointment setting and scheduling are handled by your human team unless your deployment lead confirms otherwise for your specific configuration.
Do iGents make financing or credit decisions?
No. A budget-range question is recorded as an answer. No lending, approval or affordability decision is made on the fronter layer.
Can iGents quote a price?
No. Quoting is a closer conversation. iGents never state or imply a price.
Who defines which projects qualify?
Your client's service profile, configured by your ops team. iGents apply it consistently.
Put home improvement qualification on iGents
WhatsApp the team to scope it, or send your job profile and thresholds through the trial form.
WhatsApp consultation for a direct scoping conversation, or send campaign details through the trial form.